Terms

Using ProperHouse.

ProperHouse is a homeowner platform. These terms describe what it provides and its limits.

Guidance, not inspection. Home Health, maintenance guidance and system information are planning tools. They are not a home inspection, structural assessment, appraisal or guarantee of condition.

Estimates. Cost ranges in the Plan, Capital Plan and Renovation Planner are planning estimates. They are not contractor bids, appraisals or valuations.

Professionals. ProperHouse can show you professionals near your home. Unless a provider is identified as an FRYH Preferred Partner, listing does not mean vetted, approved or certified. You engage and pay professionals directly.

Emergency. ProperHouse provides emergency guidance only. It does not dispatch providers, coordinate emergencies, manage emergency response or guarantee provider availability. In an emergency, contact emergency services.

Managed. ProperHouse Managed is a coordination and guidance membership. It does not include contractor labor, materials, vendor bills, inspection costs, permits, major renovation or onsite construction management, emergency dispatch, or unlimited professional consulting. Larger engagements can be scoped separately.

Billing. Paid memberships renew until cancelled. You can cancel at any time from your account.