Privacy
Your home's information belongs to you.
ProperHouse collects the information you give us about your property so we can build your home profile, plan and guidance.
What we collect. Your account details, the address and details of homes you add, the systems, appliances, documents, photos, projects and maintenance history you record, and the questions you ask.
How we use it. To build your home profile, produce your Home Health and plan, answer your questions with the context of your home, and — if you are a Managed member — allow your Home Advisor to help you.
Who can see it. Only you and the people you invite to your home, plus ProperHouse staff where needed to provide the service you have asked for. We do not sell your information.
Your control. You can edit or remove your home information at any time, and you can ask us to delete your account.
Questions about privacy? Email hello@properhouse.com.